If you have a disruption in your WATER SERVICE or are experiencing problems with your SEWER SERVICE, you are encouraged to immediately call us at our 24-hour Emergency Service Number (256) 241-2000.

NOTICE TO CUSTOMERS USING E-BILLING AND ONLINE PAYMENT OPTIONS

If you have been having problems signing on to the online payment site, the problem has been corrected so please try again.  Thank you for your patience during this time.

Our Mission

Service - by providing high quality drinking water to our customers on demand while maintaining our plants and equipment to facilitate economic growth and development.

Protection of the environment and public health - through responsible wastewater treatment and source water protection.

Continuous improvement - of our processes and personnel to achieve the highest standard of customer satisfaction and to meet or exceed all water and wastewater quality standards.

DID YOU KNOW? All those colors you see marked in the street can have an important meaning.  Click here to see the color codes used by Alabama 811 to locate underground utilities.