If you have a disruption in your WATER SERVICE or are experiencing problems with your SEWER SERVICE, you are encouraged to immediately call us at our Emergency Service Number (256-241-2000) for 24/7 response.

If a sewer problems results in sewage in a residence or other building, please contact the Alabama Department of Public Health (256-237-4324) for cleanup guidance. 

Our Mission

Service - by providing high quality drinking water to our customers on demand while maintaining our plants and equipment to facilitate economic growth and development.

Protection of the environment and public health - through responsible wastewater treatment and source water protection.

Continuous improvement - of our processes and personnel to achieve the highest standard of customer satisfaction and to meet or exceed all water and wastewater quality standards.

DID YOU KNOW? All those colors you see marked in the street can have an important meaning.  Click here or here to see the color codes used by Alabama 811 to locate underground utilities.