The Anniston Water Works takes great pride in being able to offer our customers a high level of customer service. Whenever you have questions regarding your water service, water quality, billing statement, payment options or any other water-related questions, we encourage you to contact us in one of the following ways:

By Phone: (256) 236-3429
By Email: info@awwsb.org

In Person:
131 West 11th Street

Office Hours:
7:30 AM - 4:30 PM, Mon.-Fri. 

You can reach Anniston Water Works at any time by dialing the above number.  Our personnel are available to answer emergency calls 24 hours a day.