No emergencies to report at this time.

Water is the original health drink.  With no calories, no cholesterol, no caffeine and no fats or sugars, every glass of water you drink nourishes your body and mind.

Customer Service


If you have a disruption in your WATER SERVICE or are experiencing problems with your SEWER SERVICE, you are encouraged to immediately call us at our 24-hour Emergency Service Number: (256) 241-2000.

The Anniston Water Works takes great pride in being able to offer our customers a high level of customer service. Whenever you have questions regarding your water service, water quality, billing statement, payment options or any other water-related questions, we encourage you to contact us in one of the following ways:

By Phone: (256) 241-2000

By Email:

In Person:
931 Noble Street

Office Hours:
7:30 AM - 4:30 PM, Mon.-Fri. 

You can reach Anniston Water Works at any time by dialing the above number.  Our personnel are available to answer emergency calls 24 hours a day.