No emergencies to report at this time.

CUSTOMER SERVICE ANNOUNCEMENT:  Anniston Water Works has no affiliation with the online payment company   All online payments should be made using the following online address: to avoid late fees or disruptions to your water services.

Online Bill Pay

Information to Consider before Making an Online Bill Payment

If your water and sewer services have been disconnected or are due to be disconnected, please call Customer Service first to obtain the total amount of charges due and to schedule re-connection of your services.  Customer Service hours are Monday through Friday, 7:30 AM to 4:30 PM, CST.  You may reach Customer Service at 256-241-2000.

To pay your water bill online, please click here.