No emergencies to report at this time.

CUSTOMER SERVICE ANNOUNCEMENT:  Anniston Water Works has no affiliation with the online payment company   All online payments should be made using the following online address: to avoid late fees or disruptions to your water services.

Contact Information

Water Works Board
931 Noble Street
P.O. Box 2268
Anniston, AL 36202

Customer Service: (256) 241-2000)

Office Hours:
Monday through Friday
7:30 AM to 4:30 PM 


If you have a disruption in your WATER SERVICE or are experiencing problems with your SEWER SERVICE, you are encouraged to immediately call us at our 24-hour Emergency Service Number: (256) 241-2000.

Community Relations: (256) 241-5010

Refer to the Frequently Asked Questions for routine information or you can email us for all other non-emergency requests or comments.